Bajer Privacy Policy – How Your Data Is Kept Safe

Bajer takes your privacy seriously. This Privacy Policy explains how your personal data is collected, used, stored, and protected when you use the Bajer website, mobile app, and all associated services.

By using Bajer's services, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with any part of it, please discontinue use of the service and let us know at support@bajer.click.

• This policy applies to all of Bajer's digital platforms.
• The Bangla version is authoritative – in the event of any conflict, the Bangla text shall prevail.
• This policy may be updated at any time, and the date on this page will reflect any changes.

Bajer collects two types of data – information you provide directly and data generated automatically as you use the platform. Only information that is strictly necessary is collected.

Information you provide directly:

• Full name, date of birth, and gender (collected at registration).
• Mobile number and email address (for communication purposes).
• National ID or passport details (for identity verification purposes).
• bKash or Nagad number (for payment purposes – full number encrypted).
• Address information (required for verifying large withdrawal requests).

Automatically collected data:

• IP address and device type (for security and fraud prevention).
• Login times, session duration, and page visits (used to improve the service).
• Game history and betting activity (for account functionality purposes).
• Browser information and operating system (for technical support purposes).

Bajer uses your data only for specific, legitimate purposes. No information is used beyond the purpose for which it was collected.

• Account Management: Registration verification, login security, and overall account management.
• Payment Processing: To process deposits and withdrawals and maintain transaction history.
• Identity Verification: Meeting legal obligations for age verification and anti-money laundering compliance.
• Customer Support: For resolving support tickets and handling complaints.
• Security: To detect and prevent fraudulent activity.
• Service improvement: Statistical analysis to improve the user experience.
• Responsible Gaming: Detecting unusual patterns of play and offering assistance where needed.

Bajer uses industry-standard security technology to keep your data safe – protection is in place at every stage, from storage to transmission.

Your data is generally retained for as long as your account remains active. After account closure, financial and identity-related data may be kept for a maximum of 5 years as required by law, after which it is securely deleted.

• Two-factor authentication (2FA) is available for all accounts and is strongly encouraged.
• If a suspicious login is detected, an alert will be sent to you via email or SMS.
• In the event of a data breach, affected members will be notified within 72 hours.

Bajer never sells your personal data. However, limited information may be shared with trusted third parties to keep the service running smoothly.

• Payment providers: Information required to process bikiash and nagad transactions is sent to their secure systems.
• Identity Verification Service: With licensed verification agencies for KYC (Know Your Customer) processes.
• Game Provider: Providers such as Pragmatic Play and Evolution may access game logs within the scope of their own services only.
• Law enforcement authorities: When legally required by a court order or official investigation.
• Fraud Prevention Services: Through specialized systems to detect suspicious activity.

Bajer's website and app use cookies – small text files stored in your browser or on your device. These help us improve the quality of your experience.

You can disable most cookies through your browser settings. However, turning off essential cookies may cause certain parts of the service to not function properly.

Bajer believes you should have full control over your own data. The following rights are guaranteed for all members.

To exercise any of these rights, email us at support@bajer.click or reach out via live chat. Requests are typically resolved within 7 business days.

Bajer strictly does not collect data from anyone under the age of 18. Age is verified at registration and confirmed through a valid ID document.

If anyone under 18 has registered an account for any reason and this comes to our attention or is reported by a parent or guardian, the account will be closed immediately and all associated data will be deleted. Any pending transactions will also be voided.

• If a parent or guardian suspects their child is using Bajer, please contact us immediately at support@bajer.click.
• Attempting to open an account by falsifying your age is a serious violation and will result in strict action.

Bajer reserves the right to update this Privacy Policy as needed. Changes may be made due to legal requirements, the addition of new services, or improvements to security measures.

For significant changes, a notice will be sent to your registered email and the updated date on this page will change. Continued use of the service after any changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, your data, or anything described on this page, please get in touch with Bajer's support team. We respond in Bangla and are available 24/7, seven days a week.

To request deletion, correction, or export of your data, send an email with "Privacy Request" in the subject line. Once your identity has been verified, we typically process requests within 7 business days.

• Live chat – available at the bottom-right corner of the website, typically connected within 5 minutes.
• Email – support@bajer.click, typically responded to within 1–3 hours.
• You are more than welcome to contact us in Bangla – all communications can be handled in Bangla.